We have a list of frequently asked questions about us
Depending on the country and the sending method these times differ, ultimately the funds will be ready to collect within a 24-hour timeframe (Bank holidays and Public Holidays or any other reasons beyond control may affect this timeframe).
We aim to avoid transaction charges for all our customers however some destinations have a fee that we cannot avoid. This breakdown will be provided before you send money on our website.
Simply click on ‘Forgot my Password’ and you will be sent a password reset email. Alternatively, you can contact our office.
The sender will be issued with a Unique Pin code which needs to be provided at the time of collection. The receiver will also need to confirm the amount and provide proof of Identification which is essential for collecting the payment